Harman instinctively brings a calm reassurance to any situation. He has the ability to quickly analyse and understand the issue, resolve it in an appropriately pragmatic way and implement new processes, controls or measures to eliminate the problem. It is very rare to find these three key ingredients in one person. Harman also conducts himself confidentially and appropriately with all levels of senior management. I wouldn’t hesitate to recommend Harman or indeed welcome him back into our team when we next have an opportunity for him.